Automate Your WhatsApp Business with AI Chatbots
Build WhatsApp chatbots that handle customer enquiries, process orders and provide support — all without coding. Learn no-code tools like Twilio and WATI, conversation design, intent recognition and analytics tracking — building three complete chatbots during the course.
What you will learn
This course teaches you how to build WhatsApp chatbots that handle customer enquiries, process orders, and provide support — all without coding. You will learn how to use no-code tools like Twilio, WhatsApp Business API, and WATI to create automated workflows. The course covers conversation design, intent recognition, escalation to human agents, and analytics tracking. You will build three complete chatbots during the course: a customer support bot, a product catalogue bot, and a booking bot.
2 sample prompts from this course
Write auto-replies for my WhatsApp Business for the top 10 FAQs: price, delivery, location, hours, refunds. Friendly and complete.
Write a handoff rule: when a customer asks [trigger], the bot should say this and route to a human. Draft the exact message.
Unlock the full course for all 68 prompts, structured across 4 guided chapters.
Frequently asked questions
I'm not a developer. Can I really build chatbots?
Yes — the course uses no-code tools like Twilio and WATI, with conversation design taught visually. You build three working chatbots during the course itself.
What can the chatbot actually do for my business?
Answer common enquiries, process simple orders and provide support around the clock, with intent recognition so the right reply reaches the right customer.
How is this different from the WhatsApp Replies course?
Replies is manual templates you paste yourself. This course automates the replies entirely with a no-code chatbot, covering tools, design and analytics.
Related courses
This course is yours for KSh 3,200
Pay once via M-Pesa and the full course with 68 prompts lands on your WhatsApp within minutes, including free lifetime updates.